From: route@monster.com
Sent: Thursday, December 29, 2016 6:18 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: csr dallas
This resume has been forwarded to
you at the request of Monster User xapeix03
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OBJECTIVE: |
Rational and self motivated, with
technically oriented mind set. Used to hard work, short deadlines, and a high
pressure work environment. Believes that experience and capability are more
valuable than a pedigree. Adaptable and enjoys working with a team or alone. |
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EXPERIENCE: |
6/2014 - Present |
IBM - SoftLayer |
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Industry: |
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Next generation hosting company.
On demand IT services coupled with "network within network"
hosting. Available globally with 13 data centers across the United States,
Asia, and Europe. |
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Rack, build, cable, configure, and
provision Intel and AMD servers, Cisco Layer 2 networking equipment, and
troubleshoot all hardware issues professionally through a ticketing system.
Work directly with cloud and various operating systems, including Linux/Unix,
Redhat, Windows, Xenserver, etc. Maintaining management over 2000 servers on
a daily basis. |
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10/2013 - 6/2014 |
Iidon Inc |
Dallas, TX |
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Industry: |
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Ensuring the security, safety, and
function of the Dallas, TX Chase Tower property and assets while maintaining
a high level of professionalism and customer service. |
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8/2013 - 10/2013 |
The Telvista Company |
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Industry: |
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Offer technical support for
distressed consumers under Verizon Fios service. Log issues of customers for
their home pc, internet setup, TV and phone setup. Meet time goals and
promote special offers from Verizon. |
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2/2012 - 7/2013 |
Inmans Auto Rescue |
Lewisville, TX |
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Industry: |
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Multitasking various tasks under a
high stress environment, which includes taking calls, data entry,
dispatching, statusing drivers, statusing customers, maintaining accurate
arrival times, maintaining the dispatching system, indexing, PO management,
sending and receiving faxes/emails, clearing out drivers calls, and handling
customers with their concerns. Required 52wpm, plus basic knowledge of
computer programs such as Microsoft Office, Internet Explorer, and standard
call management programs. |
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EDUCATION: |
8/2004 - 6/2008 |
Lewisville High School |
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SKILLS: |
Skill Name |
Skill Level |
Linux/Unix |
Intermediate |
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Network Administration |
Intermediate |
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Python |
Beginner |
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JavaScript |
Beginner |
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Networking and Internet Protocol
Suite (TCP/IP) |
Intermediate |
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VMWare ESX Server 3.5 and
Infrastructure 3 |
Intermediate |
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Windows Server 2003 |
Intermediate |
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HTML |
Beginner |
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Microsoft Office XP |
Expert |
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Customer Service |
Expert |
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Information Technology |
Intermediate |
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LANGUAGES: |
Languages |
Proficiency Level |
English |
Fluent |
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CAREER HIGHLIGHTS: |
Part of the SoftLayer team
responsible for building up two data centers in Richardson, TX. Those data
centers are now top performers and flagships within the company as of this
date. Founding member of Naked Technology Solutions, a recent start up technology
company in the Dallas area. |
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INTERESTS & HOBBIES: |
education/learning |
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Arts and Culture |
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Coaching/Mentoring |
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Information Technology |
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Psychology |
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Computer/Video Games |
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Politics |
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Coding |
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Software Development |
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Business/Entrepreneurship |
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REFERENCES: |
Reference Name: |
Daniel Hill |
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Reference Company: |
American Financial Group, Inc. |
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Reference Title: |
Unix Consultant |
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Phone: |
214-493-9912 |
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Email: |
jpygbp@yahoo.com |
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Type: |
Personal |
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Reference Name: |
Timeon Pilkington |
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Reference Company: |
IBM - SoftLayer |
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Reference Title: |
Datacenter Technician |
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Phone: |
214-674-2237 |
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Type: |
Professional |
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Reference Name: |
Joshua Hunter |
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Reference Company: |
Jason's Deli |
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Reference Title: |
Food Courier |
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Phone: |
469-261-4297 |
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Email: |
innerhcourt@gmail.com |
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Type: |
Professional |
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Reference Name: |
Robert Mason |
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Reference Company: |
Level 3 Communications, Link
Simulation and Training |
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Reference Title: |
Test Director |
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Phone: |
214-288-7292 |
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Email: |
knightstalkerbob@aol.com |
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Type: |
Personal |
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Reference Name: |
Jason Riggs |
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Reference Company: |
SoftLayer, an IBM Company |
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Reference Title: |
Security Operations Manager |
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Phone: |
214-783-1837 |
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Email: |
jriggs213@hotmail.com |
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Type: |
Professional |
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